Five years

A fresh coat looks like a good job on the day it goes on. It looks like a good job a month later too, and that is the window most repaints are ever really judged in. By the time a difference shows, the crew has been gone for years and nobody connects the two things.

Five years moves the judgment to the far end of that. It is long enough that the work has to survive five Hampton Roads summers, five winters of movement, and whatever the salt air does in between — and it means the company that did the work is still the one answering for it at the point where the answer stops being flattering.

Where a repaint goes wrong is usually at the edges that were not caulked, over the caulk that was painted instead of cut out, on the chalk that was not primed, and under the mildew that was washed off but never treated. All of that is decided in the days before any color goes on, and none of it is visible afterwards.

A company that skips those days cannot afford a long warranty, because it will be back doing the job again at its own cost. So the length is not a marketing decision. It is the preparation sequence written down as a number, and it is the same argument the rest of this site makes.

It started at one year. Nate raised it to five because he is confident in the work, which is the only honest reason to move a number like this one.

Two Koats Painting stands behind the quality of our workmanship for five years from the date the project is completed.

Our warranty is built around preparation. A paint job is only as good as the surface underneath it, which is why we focus heavily on proper cleaning, sanding, caulking, patching, priming where needed, and correct application before the finish coats go on.

If paint applied by Two Koats Painting begins peeling, blistering, or flaking because of improper preparation or application by our team during the warranty period, we will inspect the affected area and correct covered workmanship issues at no additional labor cost to the customer.

The warranty applies only to surfaces and work specifically included in the customer's written estimate or contract.

The warranty does not cover damage or coating failure caused by water leaks, moisture intrusion, mold or mildew, structural movement, settling, substrate failure, rust, previous coating failure, normal wear and tear, impact damage, abuse, extreme environmental conditions, or repairs and alterations performed by others after our work is completed.

Minor cracking or separation of caulk caused by normal movement of the home is not considered a paint application failure.

Two full coats are our normal standard unless the written scope of work specifically states otherwise. The customer's written estimate and contract determine the exact surfaces, preparation, products, number of coats, and warranty terms included for that specific project.

If a customer believes there is a workmanship issue covered under the warranty, they should contact Two Koats Painting so we can inspect the area and determine the proper correction.