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What we stand behind

Five years

A workmanship warranty is really a statement about preparation. This is the length of time Nate is willing to make it for.

5years on workmanshipfrom the day the job is finished

Most repaints are judged in year one

A fresh coat looks like a good job on the day it goes on. It looks like a good job a month later too, and that is the window most repaints are ever really judged in. By the time a difference shows, the crew has been gone for years and nobody connects the two things.

Five years moves the judgment to the far end of that. It is long enough that the work has to survive five Hampton Roads summers, five winters of movement, and whatever the salt air does in between — and it means the company that did the work is still the one answering for it at the point where the answer stops being flattering.

Which is why the number is really about preparation

Paint does not fail because of paint. It fails at the edges that were not caulked, over the caulk that was painted instead of cut out, on the chalk that was not primed, and under the mildew that was washed off but never treated. All of that is decided in the days before any color goes on, and none of it is visible afterwards.

A company that skips those days cannot afford a long warranty, because it will be back doing the job again at its own cost. So the length is not a marketing decision. It is the preparation sequence written down as a number, and it is the same argument the rest of this site makes.

It started at one year. Nate raised it to five because he is confident in the work, which is the only honest reason to move a number like this one.

The terms for your job come with your estimate

They are not restated on this page, and that is deliberate. A warranty paraphrased on a website and a warranty printed on the document you sign need to be the same thing, and the moment they are not, the website is the version somebody quotes back at you.

Your written estimate is specific to your house and your scope. Ask Nate about it at the walkthrough, before you decide anything — it is a fair question, and a better one to ask early than late.

Warranty

The details

How long is the Two Koats warranty?

5 years on workmanship, from the day the job is finished. It began at one year and Nate raised it to five, because he is confident in the preparation — which is the part of a repaint that decides whether it is still sound in year five.

Where do I find the terms for my job?

With your written estimate, before any work starts. That document is specific to your house and your scope, and it is the one that governs the job. Nothing about it is verbal, and nothing about it is decided on this website.

Is every job two coats?

Two full coats is the standard, unless your written scope says otherwise. The signed contract governs each job. A customer can specifically hire us for a one-coat repaint or another limited scope, and where that happens the written scope says so. The scope decides, not the company name.

What do I do if something does not look right?

Call (757) 288-1905 or email nate@twokoatspainting.com, and say what you are seeing and where. You are calling the same small company that did the work.

Get an estimate from Nate

Pick a time that suits you, or tell him about the project and he will call you back. Either way he comes out, looks at what is actually there, writes down what he would do, and gives you a number.

5-year workmanship warrantyLicensed and insuredServing Hampton Roads since 2018
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